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What our customers are saying
We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.
Very comfortable recommending Legacy to others
We shopped all over the Sarasota area within a 75-mile radius. Legacy was friendly, easy to work with, and had very good quality products. The delivery team was very careful, respectful of the property, and courteous. It has been a very positive experience and feels very comfortable recommending Legacy to others.
- Steve Viviani
Fast & professional service
Service call request was immediately returned. The technician came and was very thorough and clearly explained the issues. Have to wait on a special replacement part but was glad the problem was discovered so quickly.
- Rick Coxson
Excellent service. Our problem of a bad heater for our 20-year-old spa was quickly diagnosed over the phone and pricing was quoted. The service technician, Dave, arrived the very next day and completed the fix in a very professional manner, a great customer service rep. We will certainly call on them in the future.
- Brenda Laxton
Great company they respond quickly and are honest and upfront about cost. We are glad we found them to repair our hot tub
- Laurie & David Zdanis
Very professional and courteous service.
Since our tub was purchased from Legacy three years ago our experience with the tub and the company has been excellent. Shut down for a spell due to Hurricane Ian, the tub heater failed to start up. Dave came out today, efficiently sorted the problem, and ordered the replacement part. Very professional and courteous service.
- Philip Cater
Highly recommend them!
We bought our hot tub from Legacy without any high-pressure salesperson. James knew the facts about the tubs and answered our questions, so we understood. Have a service call today to fix a jet. Called and it was scheduled promptly. Have had the tub for one week and we are enjoying it very much. Highly recommend them.
- Charles Bain
The service was excellent..
The service technician was extremely knowledgeable and helpful. He took time to explain every feature and function that he inspected. He was polite and could not have provided better service. We will use Legacy for all future services and purchases.
- John Horne
Awesome experience from start to finish. No high-pressure sales, knowledgable staff, purchase and set up was easy. I had a service follow-up today. Again, amazing service after the sale. EVERYONE, there seems to know their job and has the desire to do it well, which is rare these days. David was excellent.
- Van Derzee
Great buying experience
Great buying experience from purchase to installation!!!! The staff has a ton of knowledge and expertise, and they were very helpful and professional throughout the entire process.
- Anna Lichnowski (Coach Lich)
Definitely do business here again!
I purchased my hot tub 6 years ago and have had zero issues with it. I thought my heater went out and called for service. The tech came when they said they would come, and checked everything out. They provided excellent service in a timely manner. I wouldn’t buy from anyone else.
- Richard Janssen
Great Customer Service!
Dave was great. Fixed the issue in under 1/2 hour while explaining to me what I could expect from the fix. He also provided insight in how to better care for my tub, given that it’s about a dozen years old now.
- Bill Sermania
Very happy with the service!
First-time hot tub buyer! Was impressed from the first meeting to purchase a tub. Very happy with the service from the start and continuing with my calls to them to learn and maintain the best operation of my Hot Tub
- Brenda C
Trusted By Professional Athletes
Did you know that professional athletes across the globe use wellness products such as hot tubs, swim spas and saunas to aid in training and rehabilitation?